To access live lessons, log in to the One Academy Platform and navigate to the timetable section. Find the scheduled live lesson you want to join and click on the corresponding link. The live lesson will open in a new window where you can interact with the teacher and other students.

To access subject classes, log in to the One Academy Platform and go to the "Classes" section. Select the subject you wish to access from the list of available classes. You can view recorded lessons, participate in discussion forums, and complete assignments related to the subject.

If you forget your password, click on the "Forgot Password" link on the login page of the One Academy Platform. Enter your registered email address and follow the instructions sent to your email to reset your password. If you need further assistance, you can submit a ticket to the Help Desk.

If you forget your username, click on the "Forgot Username" link on the login page of the One Academy Platform. Enter your registered email address, and your username will be sent to your email. If you still need help, you can submit a ticket to the Help Desk for assistance.

If you are experiencing issues with any hardware devices, such as the smart screen, first ensure that all connections are secure and the device is properly powered. If the problem persists, submit a ticket through the Help Desk on the One Academy Platform, providing details about the issue. You can also contact the dedicated technical support team for urgent assistance.