One Academy for Schools

Privacy Policy

1. Introduction

One Academy for Schools, operated by One-On-One Educational Services Limited ("One-On-One," "we," "us," or "our"), values and prioritizes your privacy. This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information when you interact with our services, including:

  • Our websites and digital platforms that link to this Privacy Policy ("One-On-One Websites");
  • Our hosted products and service offerings ("One-On-One Offerings"); and
  • Any consumer services we provide.

By using our services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Consent to Data Processing

By providing us with personal information, including sensitive data, you expressly and voluntarily consent to its collection, processing, storage, and use as outlined in this Privacy Policy.

3. Collection of Personal Information

Personal information refers to any data that identifies you or is linked to you, including but not limited to:

  • Name, email address, mailing address, and telephone number;
  • Account registration details; and
  • Payment information for purchases or subscriptions (only the first and/or last four digits of your credit card will be stored).

We do not collect aggregated, anonymized data in a way that personally identifies you.

4. Google Information Collection and Use

We may collect and process data from your Google account as follows:

  • Access: Contact names, email addresses, Google Drive files and folders, and Google Calendar events.
  • Use: To sync events with your One Academy for Schools calendar and facilitate Google Drive file management.
  • Storage: Securely stored on our servers.
  • Sharing: We do not share this data with third parties.

5. How We Collect Personal Information

We collect your information in the following ways:

  • Registration: When you create an account to access our offerings.
  • Voluntary Information: When you provide additional details to personalize your experience.
  • Customer Support: When you contact us for assistance.
  • Marketing & eCommerce: When you engage in marketing initiatives such as webinars, contests, newsletters, or purchases.
  • Cookies & Web Beacons: To improve user experience and track interactions on our platforms.

6. Use of Personal Information

We use your data to:

  • Provide and improve our services;
  • Offer customer support and enhance user experience;
  • Conduct research and analysis;
  • Facilitate transactions securely; and
  • Communicate service updates, promotions, and security alerts.

7. Communications and Notifications

We may communicate with you via email or notifications regarding:

  • Service-related messages (e.g., billing, security, technical updates);
  • Marketing content (you may opt out of promotional messages).

8. Sharing Your Information with Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following cases:

  • Legal Compliance: When required by law, regulation, or court order.
  • Service Providers: When necessary to deliver our offerings.
  • Business Transactions: If part of a company merger, acquisition, or asset sale.

9. User-Shared Information

If you participate in forums, blogs, or social platforms linked to our services, your shared content may be accessible to other users. Please exercise caution when sharing personal information in public or semi-public spaces.

10. Your Rights and Control Over Personal Information

Access and Corrections: You may access or modify your personal information via your account settings. Contact us if additional updates are required.
Opt-Out: You can unsubscribe from promotional emails through the provided opt-out links.
Data Retention: We retain your data while your account is active or as needed for legal compliance.
Security Measures: We implement robust encryption and access control protocols to protect your data. However, no system is entirely risk-free. Users are responsible for maintaining the confidentiality of their passwords.

11. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from minors.

12. Security and Transaction Protection

We employ 128-bit encryption and advanced security measures to protect transactions and personal information from unauthorized access, disclosure, or alteration.

13. How to Contact Us

For any inquiries, concerns, or complaints regarding this Privacy Policy or your data, please contact us:

ONE ACADEMY FOR SCHOOLS
9th Floor Panjam Building
60 Knutsford Boulevard
Kingston 10, St. Andrew, Jamaica
Email: schoolsuccess@oneacademy.com
Phone: 876-676-5975

ONE ACADEMY FOR SCHOOLS 9th Floor Panjam Building services after updates constitutes acceptance of any changes. We encourage users to review this policy regularly.